Privacy Policy

1. Collection of Personal Data

We collect the following categories of Personal Data:

• Basic Data: Name, title, company, job responsibilities, phone number, mailing address, email address, and payment-related information.
• Registration Data: Usernames, passwords, newsletter subscriptions, downloads, account setup information.
• Device Data: IP address, device identifiers, browser type, operating system, and other technical data related to device and internet usage.
• Marketing Data: Trade show attendance, events participation, preferences, interests in services, communication history.

We collect Personal Data directly from you and automatically as you interact with our Services.

2. Use of Personal Data

We use Personal Data to:

• Provide our Services, respond to inquiries, and communicate with you.
• Manage user accounts and maintain business operations.
• Analyze usage to improve user experience and website/app performance.
• Maintain security and integrity of our IT systems.
• Provide marketing communications and promotional content.
• Comply with legal obligations and enforce our rights.

3. Sharing of Personal Data

We may share Personal Data with:

• Affiliates: Within the Solarix corporate family for internal purposes.
• Service Providers: Contractors providing support services such as hosting, IT, customer service, analytics, and marketing.
• Advisors and Auditors: Legal, tax, and other consultants.
• Business Transfers: In case of mergers, acquisitions, or restructuring.
• Legal Compliance: To comply with legal requirements, protect rights, and respond to legal processes.

4. Your Marketing Choices

You may opt out of marketing emails by following unsubscribe instructions in the communication or by contacting us. You may also adjust your browser or device settings to manage cookie usage.

5. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance user experience, monitor performance, and deliver interest-based ads. Categories include:

• Strictly Necessary Cookies
• Performance/Analytics Cookies
• Functional Cookies
• Targeting/Advertising Cookies

You can manage cookie preferences via browser settings. Disabling cookies may impact certain features.

6. Data Security

We implement administrative, technical, and physical safeguards to protect Personal Data against loss, misuse, and unauthorized access. However, no system is completely secure. Users are responsible for maintaining the confidentiality of their credentials.

7. Cross-Border Data Transfers

Your data may be transferred to jurisdictions outside your country, including the United States. We apply appropriate safeguards such as Standard Contractual Clauses for international transfers.

8. California Privacy Rights

California residents have rights under the CCPA/CPRA to:

• Access specific Personal Data we have collected.
• Request deletion or correction of their data.
• Opt-out of the sale or sharing of Personal Data.
• Not be discriminated against for exercising privacy rights.

9. European Privacy Rights (GDPR)

If you are in the EEA or UK, you may:

• Access, correct, or delete your Personal Data.
• Restrict or object to data processing.
• Exercise the right to data portability.
• Withdraw consent at any time.
• Lodge a complaint with your local data protection authority.

10. Additional Information

• Legal Basis: We process data based on contract performance, legal obligations, consent, or legitimate interests.
• Data Retention: We retain data only as long as necessary for its purpose or legal requirements.
• Automated Processing: We do not use automated decision-making that produces legal effects.
• Third-Party Links: Our Services may link to third-party content governed by their privacy policies.
• Employees and Applicants: Internal privacy procedures apply to Solarix staff and job applicants.

11. Contact Us

If you have questions about this Policy or your rights, please contact:

Solarix Privacy
Email: [email protected]